Frequently Asked Questions

Frequently Asked Questions

I'm interested! What are the next steps?

Please reach out to our All-Saints Sub-Acute Admissions Team. You can reach them by calling #510-481-3200 and asking for Admissions. We’d love to get to know you better and answer any questions you might have. Our Admissions Team is available Monday through Friday 8 am to 5 pm.

What insurances do you accept?

We are proud to accept Medicare, Medi-Cal and Private Pay. We also accept a variety of managed plans including United Healthcare and Alameda Alliance. No matter what type of insurance you have, our Admissions team can verify your coverage and determine whether or not you have eligible coverage for our facility.

Do you offer short-term rehabilitation?

Yes, At All Saints Sub Acute, your recovery and quick return home is our top priority. We provide a unique, personalized experience whether you’re suffering from an illness or recovering from a major medical event. Our Respiratory Therapy as well as our Physical, Occupational, and Speech therapy is conducted under the guidance of licensed medical experts and is available seven days a week.

What is your visitor policy?

At All Saints, we believe that family and friends play a critical role in our Residents’ emotional and physical well-being. Our current visitation policy is as follows and subject to change. 10 am to 7 pm seven days a week. For your protection and the protection of your loved ones, we have a central check-in and screening station where all visitors check-in and receive their visitor pass. This station is located on the first floor of our South/Maubert building.

When will the doctor see me?

Doctors typically visit within 24 hours of admission. Depending on your individual needs, you will have access to not only your Attending MD but also a Wound MD, Pulmonologist, and Infection Disease MD. Your nurse will communicate any medical concerns with your doctor before and after they see you.

How often will I have therapy?

Most patients, depending on their condition and when they are admitted, will start rehab within 24-48 hours of admission and will receive therapy up to five times per week. The frequency of your rehabilitation will be based on clinical assessments and MD Orders.

How long is a typical stay?

Each case is different and unique. Patient progress is reviewed weekly by our interdisciplinary team (IDT), which consists of nurses, therapists, a psychosocial team, and dietician. Our main goal is that you reach your highest level of independence.

Are activities available?

We offer daily activities for a wide variety of interests. For your convenience, there is an activity calendar posted in your room. Please contact the Activities team for additional information.

What is your dining program like?

At All-Saints Sub Acute, we’re proud to offer and full-service dining program with diets designed by our full time, in-house Registered dietician. We also provide a wide variety of Physician ordered formulas for those with feeding tubes.

Do I need to bring in my medications?

No, you do not need to provide medications unless specifically asked to do so. Upon admission, we will order your medications using our off-site pharmacy. We then secure those medications on-site to ensure safety and proper administration.

What type of clothing items should I bring?

Depending on your functional level, we encourage you to bring a pair of comfortable shoes and a few days worth of comfortable clothing including pajamas and undergarments. If you’re not sure about what to bring, please feel free to inquire with your care team.

Can I bring personal belongings?

Yes, we highly encourage you to bring personal items such as family photos, a favorite blanket or pillow, and/or decorative items. We feel that having these items with you will help make your stay more comfortable.

How do you protect patients, staff, and visitors from COVID-19 and other infectious diseases?

Our team is highly trained and experienced in caring for high-acuity patients and infectious diseases like COVID-19. Our dedicated infection prevention nurse helps ensure we follow current infection prevention guidelines and best practices. This includes educating all staff about the appropriate use of personal protective equipment (PPE) such as N95 masks, surgical masks, gloves, and gowns and when to use COVID-19 protocols required by local department of public health and/or the CDC.

Get in touch

Front Desk Phone

(510) 481-3200

Office Hours

Monday – Friday: 8 am – 5 pm

24/7 Admission Support
Tel: (510) 481-3200
Fax: (510) 278-7912

Street Address
1652 Mono Ave
San Leandro, CA 94578
Directions & Map